WidgIq vs Chatbase
The other RAG widget you're probably also looking at.
Features |  WidgIq | Chatbase |
|---|---|---|
| Pricing & setup | ||
| Payment model | Top-up system (pay-as-you-go) | Monthly subscription |
| Widget weight | <15KB gzipped, zero deps | Size not published |
| Widget layouts | Compact (center) + assistant (corner) | Corner bubble + separate 'Center Stage' channel |
| Knowledge base | ||
| Website crawl | Full or selective re-crawl anytime | Manual re-crawl, no auto-sync on lower tiers |
| Document uploads | PDF, TXT, MD, DOCX, CSV, XLS, XLSX | PDF/DOCX/TXT, 33MB cap |
| Custom description as source | Up to 50,000 characters | Q&A pairs, not long-form |
| AI & chat experience | ||
| Token-by-token streaming | ||
| Auto multi-language replies | 95+ languages | |
| RAG-grounded answers | Embeddings, chunking, reranking | |
| Escalation & engagement | ||
| Fallback when AI can't answer | One-click contact form, no live agent needed | Needs a separate helpdesk for live handoff |
| Per-answer thumbs feedback | Feeds a dashboard improvement queue | |
| Weekly AI-generated insights | ||
| Scale & ownership | ||
| Multiple projects, one account | Unlimited, own KB/key/analytics each | $25/extra agent/mo on Standard+ |
| No branding, included | Included, always | $99/mo add-on |
Pricing and limits change often — verify against Chatbase's pricing page before publishing.
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