WidgIq vs Crisp

Feature comparison between WidgIQ and competitors
Features	WidgIq	Crisp
Pricing & setup
Payment model	Pay-as-you-go credits — starting at $20	Monthly, AI metered
Widget weight	<15KB gzipped, zero deps	Full live-chat suite widget
Widget layouts	Compact (center) + assistant (corner)	Corner bubble
Custom link bar in widget	Up to 4 icons — GitHub, LinkedIn, X, or custom URL
Knowledge base
Website crawl	Full or selective re-crawl anytime	Essentials plan and up only
Document uploads	PDF, TXT, MD, DOCX, CSV, XLS, XLSX	Essentials plan and up only
Custom description as source	Multiple Description snippets (title + long-form content)
AI & chat experience
Adaptive multi-mode retrieval	Standard, Smart & Agentic modes — pick per project	Single fixed pipeline (Hugo)
Self-correcting / gap-check RAG	Agentic mode auto-detects gaps, runs follow-up search
Token-by-token streaming	Feels instant, keeps users engaged
Auto multi-language replies	Automatic, same-language replies
RAG-grounded answers	Embeddings, chunking, reranking
Escalation & engagement
Fallback when AI can't answer	One-click contact form, no live agent needed	Needs a live agent watching the inbox
Per-answer thumbs feedback	Feeds a dashboard improvement queue	End-of-chat rating only
Weekly AI-generated insights	Weekly analysis of questions and feedback
Scale & ownership
Multiple projects, one account	Unlimited, manageable projects	Billed per workspace
No branding, included	Always branding-free	Varies by tier